Certain MKV's wont play on my LG Smart TV?

[budmonster]

Many devices are sensitive to audio and video bitrates. We know from experience that many devices will refuse to play files if the audio or video bitrates are too high. In your case, it may not be the bitrate - I was suggesting it may be one of the causes and it was something to check.



Your WD TV Live and LG TV have completely different firmware (i.e. different decoders and renderers inside them) so that fact that your WD TV Live can play your files does not tell you that your LG TV should/will also play them.



Did you delete your transcoded files and then pre-transcode the file after moving the slider? After pre-transcoding has completed, does the video play OK on your TV?



For Closed Circuit, if you don't want to see subtitles, then check if you can turn subtitles off using your TV's remote control. When the video is playing, press the Tools or Options or Settings button on your TV's remote control to see if there are subtitle settings. Most TV's let you turn them off. If you cannot, then on the Subtitles tab of the Properties dialog, uncheck all the subtitles listed and then delete your transcoded files and try streaming the video again.

Did you delete your transcoded files and then pre-transcode the file after moving the slider? After pre-transcoding has completed, does the video play OK on your TV?
I dont even know what your talking about? All I did was change that line I posted above. I've never pre-transcoded a file or deleted anything. I pretty much have left the settings as is.

For Closed Circuit, if you don't want to see subtitles, then check if you can turn subtitles off using your TV's remote control. When the video is playing, press the Tools or Options or Settings button on your TV's remote control to see if there are subtitle settings. Most TV's let you turn them off. If you cannot, then on the Subtitles tab of the Properties dialog, uncheck all the subtitles listed and then delete your transcoded files and try streaming the video again.
Yeah, my LG Smart TV has that option but not for this movie. On other movies, I've been able to turn off subs using the remote.

One more thing. When I stream a movie from my PC to LG TV and the video gets an error, for example "File not supported" or even if I just want to check the videos process, where do I find the log that tells me why it didn't play, etc.? I tried playing an mp4 movie but it kept saying not supported. For the most part like I've said throughout this thread Mezzmo works great! But here and there I get videos that give me hard time. Here is mediainfo of the latest.

General
Complete name : All Is Lost 2013 HDTV 1080.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 3.25 GiB
Duration : 1h 40mn
Overall bit rate : 4 617 Kbps
Encoded date : UTC 2014-01-06 02:35:59
Tagged date : UTC 2014-01-06 02:35:59

Video
ID : 2
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.0
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 1h 40mn
Bit rate : 4 363 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 fps
Standard : PAL
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.084
Stream size : 3.07 GiB (95%)
Language : English
Encoded date : UTC 2014-01-06 02:35:59
Tagged date : UTC 2014-01-06 02:35:59
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 1
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 40mn
Source duration : 1h 40mn
Bit rate mode : Constant
Nominal bit rate : 256 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Source stream size : 181 MiB (5%)
Language : English
Encoded date : UTC 2014-01-06 02:35:59
Tagged date : UTC 2014-01-06 02:35:59
mdhd_Duration : 6051447