DownloadStudio not remembering the list of files to download

**Peter** · 02-26-2018, 09:26 AM

Hi Chris,
there may be other programs running at shutdown time that are taking longer to exit and this is delaying DownloadStudio's shutdown so that it does not have enough time to write the list to the database or Windows is not giving the application enough time before forcibly terminating the application.

**Chris Gorringe** · 02-27-2018, 08:08 PM

Is it possible to issue a command to gracefully shutdown DS so that I could put a scheduled command in the task scheduler to shtudown DS on user logoff and/or machine shutdown?

**Paul** · 03-02-2018, 11:06 AM

Yes - you can specify an XML-based script on the command line. See this example:

Code:

downloadstudio.exe "<downloadstudio><script><exit_downloadstudio /></script></downloadstudio>"

**Chris Gorringe** · 03-06-2018, 08:07 PM

Hi Paul
Sorry for the delay in getting back to you. I will add this as a scheduled job and see what happens.
Is there any documentation about other commands that can be passed as XML to the executable?

**Chris Gorringe** · 03-06-2018, 09:06 PM

Hi Paul
I have tried this but when this command is executed, it generates a Crash Dump for DownloadStudio rather than exiting gracefully.
Am I doing something wrong?

**Paul** · 03-07-2018, 09:35 AM

Hi Chris,

We'll try to replicate this here. In the meantime, email us at support [at] conceiva [dot] com and we'll be able to get you up and running with a fix.

**Chris Gorringe** · 08-20-2018, 06:49 PM

Hi Peter
As you know, I have been using 10.0.4.2 since we last spoke and things are much better. However, I had a scenario just now which means that we haven't completely solved the problem. DS had about 50 files in its list with just one in a state of connecting. Because it was minimised to the tray icon, when I logged off the computer, it prompted me to say that a download was in progress with the check box to Auto-resume the download. I cancelled this dialog to stop the shutdown of DS. Then in DS, I stopped the single download that was still connecting and then specifically closed the application. I then logged off the computer and back on again only to find that DS no-longer had the 50 or so files in the list but had one single failed download of about 4 days ago which was not actually valid anymore.
This suggests to me that for some reason, it still isn't persisting the list of downloads when the app is closing.
Many thanks
Chris