3 prong ? for FireTV: External Subs/Best media player/Server won't list my FireTV

[Peter]

Hi,
we will add a setting to the Mezzmo Android app to allow setting subtitles on/off by default.

For the issue with the device not getting added to 'Media Devices' it could be a database problem, can you please enable logging then after restarting your Mezzmo server start the Mezzmo app on the Fire TV and after it connects to the Mezzmo server and browses the server send the logs to support [at] conceiva [dot] com and we will have a look to see if there are any database errors.

[smitbret]

Hi,
we will add a setting to the Mezzmo Android app to allow setting subtitles on/off by default.

For the issue with the device not getting added to 'Media Devices' it could be a database problem, can you please enable logging then after restarting your Mezzmo server start the Mezzmo app on the Fire TV and after it connects to the Mezzmo server and browses the server send the logs to support [at] conceiva [dot] com and we will have a look to see if there are any database errors.

OK, so I was messing around with a couple of other media players today and when I installed the Vimu Media Player, Mezzmo Server finally recognized the FireTV. I have since uninstalled Vimu (and any other media players) and will just roll with Mezzmo's Internal Player and the device is still visible so that problem seems to be solved. Everything is playing back nicely.

Now, though, none of the folder artwork shows up as I go through the library. The file artwork appears, but not the folders. The FireTV Stick in my bedroom with the exact same settings on Mezzmo Server has no problem with this. I sideloaded Kodi onto the problem FireTV and when I browse the library with the Kodi Add-On, the problem persists so it seems to be a location issue.

[Peter]

Please go to 'Media Devices' and double-click the device in the list then on the Performance tab check the box to deliver folder artwork and this should resolve the issue of folder artwork not being displayed. Also make sure the Conceiva Mezzmo (Android) profile is selected for the device.

[smitbret]

Please go to 'Media Devices' and double-click the device in the list then on the Performance tab check the box to deliver folder artwork and this should resolve the issue of folder artwork not being displayed. Also make sure the Conceiva Mezzmo (Android) profile is selected for the device.

I had checked that and it was selected already.

I went in and deselected it, checked the profile, saved it and then cleared the transcoding folder.

I browsed and then went back in, selected "Deliver Folder Artwork", saved and then cleared the transcoding folder again. Still getting folders with no art.

I will turn on logging, browse and then send it in.

Thanks.

[smitbret]

Well, went in to create the log and saw that the upgrade to v5.1.1 was available.

Ran the upgrade and it fixed the problem. Art is showing up correctly on all devices. Thanks.

[Peter]

Glad to hear the issue is resolved, thanks for letting us know.

[Peter]

We have added the setting to the app to enable/disable subtitles by default, the default value has subtitles on but you can go to settings and turn them off by default. We will release this update in the coming days.