Streaming stops at poor quality/glitch in movie.

**Paul** · 03-05-2013, 11:59 AM

Hi Ken,

Got your logs, but they were missing some logs files. Please turn on logging, restart your Mezzmo server and then stream the file again. Try FF/REW and when it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us.

**Rockydog1947** · 03-05-2013, 08:15 PM

Logs sent.

Was reading post on "Increment Play count" and I had noticed mine was also counting almost immediately. What I noticed while debugging my ff issue is that it appeared to count (set to 20%) at the transcoding percentage rather than the actual play time percentage of the movie.

Ken

**Paul** · 03-06-2013, 10:20 AM

Thanks, Ken. We'll look into this.

**Rockydog1947** · 03-07-2013, 08:55 PM

Thanks, Ken. We'll look into this

Thanks for the great service. The two patches have resolved my problems. It's a great program and am able to stream to two different theater systems at the same time and is really quite easy to use, but when I do have a problem it's refreshing to know that it will be dealt with.

Thanks again, Ken