Running Trial: Getting "file not found" when trying to play many different files

[dlnauser]

Hey Paul,

I am just following up on this to see if the log file made it to support. I know it is Christmas Eve so wasn't necessarily expecting a resolution, but still wanted to follow up. I am on trial period and was hoping to resolve before period was up so I can make decision on final purchase.

Thanks,
Greg

[Paul]

Hi Greg,

We'll analyze the logs after Christmas and get back to you. If your trial runs out, we'll provide an extension code so you can continue to make sure Mezzmo works as you want.

[dlnauser]

Thanks Paul. Wanted to give an update. I changed the profile to the following:
Panasonic Viera (2011 Models, NTSC)

Now most everything seems to be playing, but not sure if that is really what should be selected. Hopefully from the logs you will confirm what should be used.

On this setting I see almost everything transcoding as I test.

Have a great Christmas and look forward to hearing back.

Greg

[Paul]

Hi Greg,

Just replied to your email with a patch and new 'Panasonic Viera (2012 Models)' device profile to try. Let us know how it goes.

[dlnauser]

Thanks Paul,

I will try this a little later today when back at the house.

Greg

[dlnauser]

Hi Paul,

Wanted to give you an update. So far so good. I will continue playing with things, but as of the moment everything appears to be working with the Panasonic using the latest profile you emailed me.

I will also be testing this with a Denon 3313CI AVR device in the next day or so. Hopefully there is a profile or one close that will work with that device as well.

Thanks again and I'll provide further update as I have it.

Greg

[Paul]

Thanks for the update, Greg. Glad you are up and running.