Streaming Pause / Freezes

[JamboUK]

The patch and subsequent new version on the site appears to have solved this issue. I waited until I had played enough material to be sure. Thank you for your prompt assistance and excellent support.

[Paul]

Thanks for letting me know and I'm glad that it works well for you!

[Jarand]

Hello I have recently purchased A sony Bravia KDL-40EX700 Tv and am trying to use Mezzmo to stream videos from my PC, most video formats are AVI files. The videos load fine but after a while the video just pause themselves! not to sure where to go from here, any help will be appreciated.

Jarand

[picklebeaker]

I have the KDL-40NX503 link to my pc via a lan. I can stream all 720p movies and some of the 1080p movies but the majority of the 1080p pause or drop out.

Any suggestions?

Thanks
pickle

[Paul]

Hi pickle,

The fact that you can stream your 720p and some of your 1080p without any problems suggests two possible reasons:

(i) Your home network may not be able cope with the high bandwidth required for some of your HD videos. Are you running wireless? If you are, then this will typically be the reason for the stuttering. We have found that wireless does not have the consistent high bandwidth required for streaming HD video. If you can, as a test, try using Ethernet cables between your TV and your router, and between your router and your PC. If you can stream without problems when set up like this, then you have identified the cause.

(ii) Another possible reason is that Mezzmo has to transcode some of your HD videos and the speed of transcoding is not fast enough on your PC. In this case, video that is playing on your DLNA device may pause or stutter. Using Task Manager on your computer, go to the Performance tab to check the available CPU and RAM. Try closing down as many programs as possible so that Mezzmo (and "ffmpeg.exe" - the program that Mezzmo uses to transcode audio and video) can access as much CPU and RAM as possible. The higher spec computer you have the better it will transcode audio and video for streaming to your DLNA device.

[badbob001]

I'm having the same issues where most of my videos would just stop playing after 30 seconds.

Is there an easy way to see find out what files that Mezzmo thinks needs transcoding or is transcoding? I guess I could go into the transcode folder and play each file but I wish the interface had a clear way to indicate these troublesome files.

Also, what does mezzmo have to do with UPNP on the router? The server and clients are on the same lan and the router should not need to do anything on the ip level.

[Paul]

There is no easy way to check whether the file needs transcoding or not, unfortunately. The way to check this is to look at FFmpeg information of the file and then compare it with the device profile description for your device.

Mezzmo is using standard DLNA/UPnP ports and there's a possibility that the router may use those ports exclusively, thus not letting other UPnP traffic on those ports through. It's not often that this happens, but as part of troubleshooting it has proven to be the case in some instances.

[kitsunegari]

I have the "cannot find the server" message occurring quite a lot - often whilst trying to list large folders. Will double check my TV firmware tonight but I updated it when I bought it (a few months ago). It's all running on a gigE network, so I can't imagine it's that.

[Paul]

Generally, if a folder takes longer than 30 seconds to load, most devices will time out. Do these folder largely consist of files that are already in Mezzmo's library, or do they mostly have new files that haven't been added to Mezzmo library? Or are these smart/active playlists?

[kitsunegari]

Generally, if a folder takes longer than 30 seconds to load, most devices will time out. Do these folder largely consist of files that are already in Mezzmo's library, or do they mostly have new files that haven't been added to Mezzmo library? Or are these smart/active playlists?

All the files are in the library already, but not on playlists. I did assume that it was due to folder size .