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Thread: Mezzmo Crashes... HELP

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  1. #1

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    Have now emailed this to Support as requsted. Sorry obviously not very good at PC stuff!

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,641

    Default

    No problem - thanks for e-mailing them in. I'll get back to you via e-mail.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jun 2010
    Posts
    4

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    Is there a fix to this, I am experiencing the exact same issue (Windows 7, Mezzmo and Mezzmo server start up but then crash out). It was working without issue approximately a week ago

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,641

    Default

    Quote Originally Posted by LinkoVitch View Post
    Is there a fix to this, I am experiencing the exact same issue (Windows 7, Mezzmo and Mezzmo server start up but then crash out). It was working without issue approximately a week ago
    Can you please also generate a diagnostic log file and send it to support for further investigation?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jun 2010
    Posts
    4

    Default

    Erm, tried that, but now Mezzmo seems to be stable! I have no installed anything new or any patches, all I have now done is create two files as per your description and Mezzmo seems to be running (and the service). I have added some new video files to it, I will see if they play OK.

    Oh and there doesn't seem to be any log files being created... I have not yet checked but suspect that Win7 is appending .txt to the filenames silently and hiding extensions.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,641

    Default

    Well, at least it's working

    After you enable logging in the Options, click the View Log Files button and that should bring up your Windows explorer with the log root folder already selected. In there you'll see two subfolders - each of those should contain a "Logging" file (it's empty and doesn't have a file extension). If there's one, then logging was enabled, if it's not there, something is wrong.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Jun 2010
    Posts
    4

    Default

    Well its gone again :/

    I have emailed the logs to support. (It was Windows 7 appending .txt onto the files when creating a blank text document, remove that and bingo. Might I suggest in a future version it checks for Logging and Logging.txt, just to make it simpler).. anyway

    The fault seemed to raise its head again when I added some new files to a folder which I have added to my Mezzmo Library.

    So, I have a folder which contains some AVI files. I added this folder to Mezzmo, all worked fine and dandy. No problems

    I have then copied files into that folder within windows. When I then start up Mezzmo, it starts runs for a few seconds and then falls over.

    Leads me to believe that it is something to do with adding these new files. I tried removing the folder no change.

    HTH

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