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Thread: WD TV Live Question - "File format unsupported" - Help Needed

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  1. #1
    Join Date
    Sep 2010
    Posts
    3

    Default

    I too am having the same problems....I can finally see the movies on the Mezzmo server. At first the Mezzmo server kept not showing any media, my WDTV box kept saying "No Media Present on Drive". Now, i can see the files, but when I try to play them it says File format unsupported (on the WDTV Live box). I do have WDTV Live selected, transcoding turned off, streaming an MKV file, which WDTV can play without transcoding being necessary.

    I also think that a 15 day evaluation period isn't long enough to see if this software is worth buying...especially with these types of problems.
    Last edited by JKDRat; 09-16-2010 at 01:17 PM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Can you please post FFmpeg information on the MKV file that's not playing (in Mezzmo right-click on the file and use the "Get FFmpeg Information" command)?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Sep 2010
    Posts
    3

    Default

    It's okay now....I uninstalled Mezzmo and installed Twonky, everything works great now.

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