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Thread: Get Online Video Metadata not working

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  1. #1
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    11,642

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    Just tried it here and it is working fine. One possibliity is the online movie site (themoviedb.org) may have been down at the time that you tried to use it. Try again now and, if still a problem, then email us at support [at] conceiva [dot] com and we'll find out what's going wrong for you.

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  2. #2
    Join Date
    Jun 2017
    Posts
    1

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    Hi,

    Is there an issue with the TV Shows Metadata site? I cannot get any info for any shows i have download for two days now

    John

  3. #3
    Join Date
    Feb 2017
    Location
    Rosevears, Tasmania.
    Posts
    82

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    Paul, it's Thetvdb thats the problem. Movies get metadata ok, TV Shows get an error. Still happening.
    Cheers,
    Marty Davey.

  4. #4
    Join Date
    Jun 2012
    Posts
    1,034

    Default

    It's a problem with Thetvdb.com's website. I am getting 404 Not Found errors from their Nginx load balancer when doing direct API calls to the PHP database. Here's an example:

    https://www.thetvdb.com/api/GetSerie...sname=Jeopardy

    What I don't know is whether this is a real outage or whether they made an API change. Peter can probably help answer this question.

  5. #5
    Join Date
    Feb 2017
    Location
    Rosevears, Tasmania.
    Posts
    82

    Default

    JB you're probably right about the API. It's possible to search and browse the website, so not an outage.
    Cheers,
    Marty Davey.

  6. #6

    Default

    I believe it's an updated API as they (Thetvdb.com) recently announced an upgrade to version 3 from the looks of it.
    Last edited by morden; 08-02-2019 at 07:38 PM.

  7. #7
    Join Date
    Dec 2018
    Posts
    29

    Default

    Hello. I have been getting the same problem since yesterday, (7/31/2019). Is there a fix available yet?

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