Mezzmo and Samsung J issues

[Paul]

Thanks - please email us at support [at] conceiva [dot] com and we'll provide an updated Samsung J device profile. In your email, please provide a sample subtitle file so we can reproduce the subtitle sync problem as well.

[Khennet]

I have an [TV] UE48J5515 which not gets any connection through DLNA to Mezzmo.

Some settings I need to configure? Does it work with my TV? It is DLNA compatible, though.

[Paul]

Mezzmo works very well with Samsung J-series TVs. Since you cannot see Mezzmo listed on your TV or your TV listed in the Media Devices dialog in Mezzmo, then it suggests something is blocking UPnP/DLNA communication on your home network. See this wiki FAQ - http://www.mezzmo.com/wiki/doku.php?...sted_on_device. It contains the common reasons why Mezzmo does not get listed on your DLNA device. If still a problem, then let us know and we'll help out further.

[Flash]

I have similar problem - my TV(UE48JU6472) stop seeing the MEZZMO. I bought TV 6 month ago and everything worked fine. Few weeks ago, "sources" button stopped showing the MEZZO icon.

- I can remotely send any movie from the DLNA server to my TV
- if I use MEZZO application on my PC, TV is not accepting the video format
- the same movie can be played from the USB flash disk

I cannot use permanently remoter access on the DLNA server.

Any advice?

Is there a different between the MEZZMO trial and pro version? If so, I buy pro version, but I dont known, if it will help.

I repeat, everything worked perfect a couple of months

Thank you for any advice

EDIT: same movie works fine from the mobile MEZZO application and when I used Windows MEZZO software it doesn't work (Selected file is currently not supported). Why?

[Paul]

Hi Flash,

Here's a comparison between Mezzmo and Mezzmo Pro - http://www.mezzmo.com/wiki/doku.php?...pro_comparison.

The problem sounds like a device profile issue. Try this:

1. Stop your Mezzmo server.
2. Go to the Media Devices dialog and delete your Samsung TV from the device list.
3. Start your Mezzmo server again. Your TV should be detected by Mezzmo and re-listed in the Media Devices list. It should be assigned the 'Samsung J' device profile.
4. Try streaming a few files now.

If no success, then it's best we see a set of logs. Turn on logging in Mezzmo (see http://www.mezzmo.com/wiki/doku.php?id=using_logging) and restart your Mezzmo server. Try streaming a video to your TV from Mezzmo server and when it fails, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

[Flash]

Hi Flash,

Here's a comparison between Mezzmo and Mezzmo Pro - http://www.mezzmo.com/wiki/doku.php?...pro_comparison.

The problem sounds like a device profile issue. Try this:

1. Stop your Mezzmo server.
2. Go to the Media Devices dialog and delete your Samsung TV from the device list.
3. Start your Mezzmo server again. Your TV should be detected by Mezzmo and re-listed in the Media Devices list. It should be assigned the 'Samsung J' device profile.
4. Try streaming a few files now.

If no success, then it's best we see a set of logs. Turn on logging in Mezzmo (see http://www.mezzmo.com/wiki/doku.php?id=using_logging) and restart your Mezzmo server. Try streaming a video to your TV from Mezzmo server and when it fails, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

Problem solved, someone/something changed one parameter on the linux server.Thank you for your kind support.

[Paul]

OK - glad you are back up and running .