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Thread: Samsung PN58C7000 not accepting .wtv video files from Mezzmo

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  1. #1
    Join Date
    Nov 2007
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    Default

    Mezzmo should be transcoding both the WTV and DVR-MS formats.

    Can you please confirm that transcoding is turned on?

    Also, please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging), then try playing one of the WTV files on your TV and once it comes up with an error, stop the server and send the logs to support (at) conceiva (dot) com and we'll take a look at what's going on.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
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  2. #2
    Join Date
    Jul 2011
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    2

    Default I sent the log files

    Hi, thanks for the quick response last night!

    I just went through the 2.4.0 update hoping it would help, but still have the same problem. When I try to play a .wtv file I get a popup window with an error message on the TV saying "Not supported codec". After a few seconds, the window goes away and I'm back to the screen showing the video files on the Mezzmo server.

    However, now there is someting a bit different since the update to 2.4.0. Before, after I got the error message, I would still see the entry for the .wtv video file with a small screenshot icon. And I could choose that file, it would attempt to load, and I'd get the same error again.

    Now, however, after trying to play a .wtv file once, the entry is still there for the video file name, but the screenshot icon was replaced with a red slashed circle icon. If I try to play it, I get a popup error window saying "No files to playback".

    The video files are still in the C:\users\public\RecordedTV directory, which is where Windows Media Center placed them. And I have added that directory to the Mezzmo library. Entries for the video files also still show up in the Mezzmo Library under Video\All Video Files.

    I don't believe the logs I sent contain this latest behavior. Just the original issue concerning the unsupported codec error.

    I can send another log with this latest issue, or wait until you tackle the first one.

    Thanks!

  3. #3
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    Hi,

    Thanks for the logs - I'll get back to you via e-mail after we go over them and let you know if we need more or if that's enough.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
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  4. #4
    Join Date
    Aug 2011
    Posts
    4

    Question Is this problem solved

    Hi,
    I'm new to Mezzmo, but it looks great at first impression.
    I have downloaded a trial version to play with it, because I'm about to buy a Samsung TV with DLNA.
    I would appreciate if you could confirm that the streaming of a wtv-file from a Windows Home 2003 server to a Samsung TV is working.
    If it is working, I will buy the Samsung TV and Mezzmo. Thanks.

    Kind Regards,
    Klaus

  5. #5
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    Default

    Hi Klaus,

    Generally WTV are transcoded fine, but you'd need to try your specific files to know for sure.

    If things aren't working as they should be, we're always happy to try and help.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  6. #6
    Join Date
    Jun 2010
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    Default

    Sort of off topic, but I thought I'd share that I'm trying to use MCEBuddy to convert WTV/DVR-MS to a more usable and much smaller format - eg MP4 or AVI etc.

    If you are interested in reducing the file size from your TV recorder you might like to take a look at it.

    It works in the background and converts to mkv/mp4/avi format

  7. #7
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    Default

    That sounds like a workable solution, thanks for sharing that.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
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  8. #8
    Join Date
    Nov 2011
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    2

    Default

    Quote Originally Posted by Dennis View Post
    Hi,

    Thanks for the logs - I'll get back to you via e-mail after we go over them and let you know if we need more or if that's enough.

    Hi there - I am having the exact same problem with the playback of wtv files. In fact its even more odd as most are successfully transcoded but odd ones are not and the error on the TV is "unsupported format".

    Did you ever get to the bottom of this?

    Thanks in advance.

  9. #9
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    Default

    WTV files should be transcoded just fine using the current Mezzmo version (2.4.5), but yes, some will fail because of various issues in FFmpeg. Can you please send a sample of such a file to us (through www.megaupload.com, for example), so that we could test it here? Also, which device profile are you using and device do you have?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  10. #10
    Join Date
    Nov 2011
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    2

    Default

    Hi Dennis

    Thanks for the reply.

    I am using a Samsumg PS50C550 and the device profile is Samsung C.

    I have put an example FFmeg file below. please let me know if you need anything else.

    ffmpeg version N-33781-g35674a2, Copyright (c) 2000-2011 the FFmpeg developers
    built on Oct 19 2011 10:31:16 with gcc 4.6.1
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/media/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/dennis/cc/include --extra-ldflags=-L/home/dennis/cc/lib --pkg-config=pkg-config
    libavutil 51. 22. 0 / 51. 22. 0
    libavcodec 53. 21. 0 / 53. 21. 0
    libavformat 53. 16. 1 / 53. 16. 1
    libavdevice 53. 4. 0 / 53. 4. 0
    libavfilter 2. 44. 0 / 2. 44. 0
    libswscale 2. 1. 0 / 2. 1. 0
    [mpeg2video @ 01468780] mpeg_decode_postinit() failure
    Last message repeated 7 times
    [wtv @ 01518A80] max_analyze_duration 5000000 reached at 5016000
    Input #0, wtv, from '\\Mybookworld\public\Recorded TV\River Cottage Veg Every Day_Channel 4_2011_10_16_20_02_14.wtv':
    Metadata:
    WM/MediaClassPrimaryID: db9830bd-3ab3-4fab-8a371a995f7ff74b
    WM/MediaClassSecondaryID: ba7f258a-62f7-47a9-b21f4651c42a000e
    Title : River Cottage Veg Every Day
    WM/SubTitleDescription: Chef Hugh Fearnley-Whittingstall spends a summer as a vegetarian, sampling a variety of meat-free foodstuffs from around the world. Hugh kicks off his project by gathering green summer vegetables from his River Cottage garden and visiting leading vegetari
    genre : Interests;Cookery
    WM/OriginalReleaseTime: 0
    WM/MediaCredits : ;;;
    service_provider: Channel 4
    service_name : Channel 4
    WM/MediaOriginalChannel: 4
    WM/MediaOriginalChannelSubNumber: 0
    WM/MediaOriginalBroadcastDateTime: 2011-10-15T23:00:00Z
    WM/MediaOriginalRunTime: 37029297094
    WM/MediaIsStereo: false
    WM/MediaIsRepeat: false
    WM/MediaIsLive : false
    WM/MediaIsTape : false
    WM/MediaIsDelay : false
    WM/MediaIsSubtitled: false
    WM/MediaIsMovie : false
    WM/MediaIsPremiere: false
    WM/MediaIsFinale: false
    WM/MediaIsSAP : false
    WM/MediaIsSport : false
    WM/Provider : MediaCenterDefault
    WM/VideoClosedCaptioning: false
    WM/WMRVEncodeTime: 2011-10-16 19:02:17
    WM/WMRVSeriesUID: !GenericSeries!River Cottage Veg Every Day
    WM/WMRVServiceID: !Generated!5f1ccd45bd0d4f37a961d11bd106cdac
    WM/WMRVProgramID: !MCProgram!34457775
    WM/WMRVRequestID: 0
    WM/WMRVScheduleItemID: 0
    WM/WMRVQuality : 0
    WM/WMRVOriginalSoftPrePadding: 420
    WM/WMRVOriginalSoftPostPadding: 240
    WM/WMRVHardPrePadding: -300
    WM/WMRVHardPostPadding: 0
    WM/WMRVATSCContent: false
    WM/WMRVDTVContent: true
    WM/WMRVHDContent: false
    Duration : 10072250547
    WM/WMRVEndTime : 2011-10-16 19:19:04
    WM/WMRVBitrate : 4.930433
    WM/WMRVKeepUntil: 0
    WM/WMRVActualSoftPrePadding: 296
    WM/WMRVActualSoftPostPadding: -2455
    WM/WMRVContentProtected: false
    WM/WMRVContentProtectedPercent: 0
    WM/WMRVExpirationSpan: 9223372036854775807
    WM/WMRVInBandRatingSystem: 255
    WM/WMRVInBandRatingLevel: 255
    WM/WMRVInBandRatingAttributes: 0
    WM/WMRVWatched : false
    WM/MediaThumbType: 3
    WM/MediaThumbWidth: 352
    WM/MediaThumbHeight: 288
    WM/MediaThumbStride: 1056
    WM/MediaThumbRet: 0
    WM/MediaThumbRatingSystem: 255
    WM/MediaThumbRatingLevel: 255
    WM/MediaThumbRatingAttributes: 0
    WM/MediaThumbAspectRatioX: 16
    WM/MediaThumbAspectRatioY: 9
    WM/MediaThumbTimeStamp: 4643415109255236157
    Duration: 00:16:47.18, start: 1.463786, bitrate: 4932 kb/s
    Stream #0:0[0x2d](eng): Subtitle: dvb_subtitle
    Stream #0:1[0x2e](eng): Audio: mp2 (P[0][0][0] / 0x0050), 48000 Hz, 2 channels, s16, 256 kb/s (hearing impaired)
    Stream #0:2[0x2f](eng): Audio: mp2 (P[0][0][0] / 0x0050), 48000 Hz, stereo, s16, 192 kb/s
    Stream #0:3[0x30]: Video: mpeg2video (Main), yuv420p, 704x576 [SAR 16:11 DAR 16:9], 15000 kb/s, 26.46 fps, 25 tbr, 10000k tbn, 50 tbc
    Stream #0:4[0x0]: Attachment: mjpeg
    Metadata:
    title : TV Thumbnail
    At least one output file must be specified


    ---> DB Level Info: 8, 4
    ---> Frame rate: 26.46
    ---> Aspect ratio: 16:9

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