Video data error

**goingmad** · 05-26-2012, 06:26 PM

Hi Guys

I cant play a specific file it plays for about 90 seconds then black screen and a video data error. from mezzmo 2.6.2

Heres the ffmpeg output:

ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
built on May 15 2012 12:57:14 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 51.100 / 51. 51.100
libavcodec 54. 21.101 / 54. 21.101
libavformat 54. 5.100 / 54. 5.100
libavdevice 53. 4.100 / 53. 4.100
libavfilter 2. 73.100 / 2. 73.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 11.100 / 0. 11.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'G:\TV\LAW & ORDER SVU S13\Law.and.Order.SVU.S13E22.HDTV.x264-LOL.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isom
creation_time : 2012-05-16 19:04:33
Duration: 00:42:50.11, start: 0.000000, bitrate: 783 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 660 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2012-05-16 18:44:05
handler_name : GPAC ISO Video Handler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 118 kb/s
Metadata:
creation_time : 2012-05-16 19:04:37
handler_name : GPAC ISO Audio Handler
At least one output file must be specified

---> DB Level Info: 31, 100
---> Frame rate: 23.98
---> Aspect ratio:

Its ithe first time ive come across that error

**Paul** · 05-28-2012, 09:21 AM

What DLNA device (including model number) are you streaming this file to? And, what device profile have you chosen in Mezzmo for this device? Go to Media Devices dialog in Mezzmo to see this.

**goingmad** · 05-28-2012, 10:15 PM

hi its a Samsung d7000with the Samsung d profile

**Paul** · 05-29-2012, 09:33 AM

That file will be streamed directly to your TV without any transcoding by Mezzmo. So, there may be something in the file's encoding that your TV does not like or cannot handle.

One thing to try is to pre-transcode the file to another format and see if that plays OK. Right-click on the file and click 'Pre-transcode File'. Choose your TV from the device list and click Choose Formats. In the Transcoding Formats dialog, select the bolded format and select 'Force full transcode of all channels' checkbox. Click OK and select the 'Pre-transcode files even if they match the device's supported formats'. Click OK and the transcoding will start. Go to the Transcoding pane to see progress. Once transcoding has completed, then try streaming the file to your TV now.

**goingmad** · 06-02-2012, 11:13 PM

nobody had this issue?

**goingmad** · 06-02-2012, 11:20 PM

Originally Posted by Paul

That file will be streamed directly to your TV without any transcoding by Mezzmo. So, there may be something in the file's encoding that your TV does not like or cannot handle.

One thing to try is to pre-transcode the file to another format and see if that plays OK. Right-click on the file and click 'Pre-transcode File'. Choose your TV from the device list and click Choose Formats. In the Transcoding Formats dialog, select the bolded format and select 'Force full transcode of all channels' checkbox. Click OK and select the 'Pre-transcode files even if they match the device's supported formats'. Click OK and the transcoding will start. Go to the Transcoding pane to see progress. Once transcoding has completed, then try streaming the file to your TV now.

Tried that but it said the files in the q did not need transcoding as they were supported by the device profile selected

**goingmad** · 06-02-2012, 11:31 PM

This file has the same issue

ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
built on May 15 2012 12:57:14 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 51.100 / 51. 51.100
libavcodec 54. 21.101 / 54. 21.101
libavformat 54. 5.100 / 54. 5.100
libavdevice 53. 4.100 / 53. 4.100
libavfilter 2. 73.100 / 2. 73.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 11.100 / 0. 11.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'G:\TV\BONES S07\Bones.S07E13.HDTV.x264-LOL.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isom
creation_time : 2012-05-13 13:52:19
Duration: 00:43:36.17, start: 0.000000, bitrate: 985 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 862 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2012-05-14 12:02:33
handler_name : GPAC ISO Video Handler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 119 kb/s
Metadata:
creation_time : 2012-05-13 13:52:22
handler_name : GPAC ISO Audio Handler
At least one output file must be specified

---> DB Level Info: 31, 100
---> Frame rate: 23.98
---> Aspect ratio:

Although This file works fine

ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
built on May 15 2012 12:57:14 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 51.100 / 51. 51.100
libavcodec 54. 21.101 / 54. 21.101
libavformat 54. 5.100 / 54. 5.100
libavdevice 53. 4.100 / 53. 4.100
libavfilter 2. 73.100 / 2. 73.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 11.100 / 0. 11.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'G:\TV\BONES S07\W.Bones.S07E12.HDTV.x264-LOL.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isom
creation_time : 2012-05-06 14:25:09
Duration: 00:43:47.00, start: 0.000000, bitrate: 1007 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 887 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2012-05-07 12:54:56
handler_name : GPAC ISO Video Handler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 116 kb/s
Metadata:
creation_time : 2012-05-06 14:25:25
handler_name : GPAC ISO Audio Handler
At least one output file must be specified

---> DB Level Info: 31, 100
---> Frame rate: 23.98
---> Aspect ratio:

cant see any differnce besides this one that works and the 2 that dont besides filenames and video bitrates

**Paul** · 06-04-2012, 01:05 PM

I agree - the files do look similar. The problem could still be the actual encoding of the files themselves though. Your TV may not be able to decode certain files if their encoding is outside the capabilities of your TV's firmware (or the file's encoding is corrupted in some way).

With regards pre-transcoding, I forgot to mention one thing. In the Transcoding Formats dialog, choose the bolded format and select the 'Force full transcode of all channels' checkbox. Click OK to close the Transcoding Formats dialog and then select the 'Pre-transcode files even if they match the devices formats' checkbox. Click OK and the file will begin pre-transcoding. Go to the Transcoding pane to see progress. Once it has been completed, then try streaming that video file on your TV again.

If there's still a problem, it's best we see a set of logs to see what is going wrong. Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Try streaming one of the video files that does not play first. When it fails, then try streaming one of the video files that does work. After playing it for a few minutes, stop your Mezzmo server and exit Mezzmo. Zip up the logs and send them to us at support [at] conceiva [dot] com.

**goingmad** · 06-18-2012, 09:42 PM

Just sent u a mail. this file also doesnt work after playing for about 18 mins

ffmpeg version N-40693-gc457a29 Copyright (c) 2000-2012 the FFmpeg developers
built on May 15 2012 12:57:14 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 51.100 / 51. 51.100
libavcodec 54. 21.101 / 54. 21.101
libavformat 54. 5.100 / 54. 5.100
libavdevice 53. 4.100 / 53. 4.100
libavfilter 2. 73.100 / 2. 73.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 11.100 / 0. 11.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'G:\TV\CRIMINAL MINDS S07\Criminal.Minds.S07E23E24.HDTV.x264-LOL.mp4':
Metadata:
major_brand : isom
minor_version : 1
compatible_brands: isom
creation_time : 2012-05-16 00:07:32
Duration: 01:23:24.73, start: 0.000000, bitrate: 914 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x404, 787 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
Metadata:
creation_time : 2012-05-16 22:24:36
handler_name : GPAC ISO Video Handler
Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 122 kb/s
Metadata:
creation_time : 2012-05-16 00:07:49
handler_name : GPAC ISO Audio Handler
At least one output file must be specified

---> DB Level Info: 31, 100
---> Frame rate: 23.98
---> Aspect ratio: