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Thread: TV crashes when try reading library

  1. #1
    Join Date
    Sep 2012
    Posts
    2

    Default TV crashes when try reading library

    Hi,
    my english is pretty bad, sorry for that :-)
    I added a folder from my Novatron NTR83 containing 155 video files everything went flawless: I can see them all in the library, I can play them on TV.
    When I added an another library from the same drive containing 704 files I can't open non of them, I can see the library itself but can't open it: my TV is working for a while then crashes and restart. BUT I can see AND play ALL the files when I open "All video files library"!
    I'd like to keep my files in directories, so any ideas?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    What TV model do you have?

    What device profile is assigned to your TV in Mezzmo? Go to the Media Devices dialog in Mezzmo to check this.

    It is best we see a set of logs when your TV crashes/restarts itself so we can see what may be going wrong. Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo from your TV and browse the playlist that restarts your TV. When your TV restarts after browsing the folder, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and send them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Sep 2012
    Posts
    2

    Default

    Hi Paul,
    my TV's are UE40ES6800 and UE32ES6560 the assigned device profile is Samsung E in both cases.
    I've just sent the logfiles to you.
    szadai

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks, szadai. We'll respond after we've analyzed your logs.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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