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Thread: Thumbnails are not updating on library maintenance

  1. #1
    Join Date
    Mar 2012
    Posts
    15

    Default Thumbnails are not updating on library maintenance

    I have run maintenance several times and still can't get thumbnails to update in my library playlist on a test folder. The thumbnails show in the folder view in the tree though. Here are my settings..

    Capture1.PNGCapture2.PNGCapture3.PNGCapture4.PNGCapture5.PNG

    Any idea what I'm doing wrong or why it isn't working?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    If you turn off 'Get text metadata and artwork from XBMC', is the artwork displayed? If not, then it's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart Mezzmo. Run Maintain Library as you normally do and then exit Mezzmo. Zip up all your logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  3. #3
    Join Date
    Mar 2012
    Posts
    15

    Default

    I turned off off 'Get text metadata and artwork from XBMC' and it still doesn't work. I have manually updated artwork on currently missing videos but that will be a pain in the long run as new videos that are added are not getting updated. Logs are 14MB zipped (I deleted logs first and just ran maintenance on one smaller playlist). I don't think email will send that large of a file so you should receive it from dropsend. Another test shows that when I added a movie.xml and selected that checkbox as a test. It changes the filename but still does not add the artwork. When I run it a second time and uncheck the box the filename returns to its original title but the artwork still does not update.
    Last edited by devilbrand; 01-05-2013 at 11:02 AM.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - we'll analyze the logs and report back.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Just checked your logs and they show a few of your Mezzmo database files are corrupted for some reason. I have sent you an email explaining how to fix this. Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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