Mezzmo crashing WDTV Live Hub

[Paul]

Glad you are up and running again Thanks for posting back.

[robertp]

Hi Paul,

Me again :-/. So I seemed to have narrowed the problem down a little. Everytime I reboot my system, the WDTV will constantly hard reset after 1-20mins of streaming MKV's (haven't tried any other formats).

Deleting the WDTV profile, and letting it be rediscovered resolves the issue... until the next restart. Thankfully I don't restart that often, but its getting to be a pain. I'm not sure if it happens if I just close and reopen Mezzmo either since I always leave it running.

About to try an uninstall and reinstall to see if that helps.

[jbinkley60]

Hi Paul,

Me again :-/. So I seemed to have narrowed the problem down a little. Everytime I reboot my system, the WDTV will constantly hard reset after 1-20mins of streaming MKV's (haven't tried any other formats).

Deleting the WDTV profile, and letting it be rediscovered resolves the issue... until the next restart. Thankfully I don't restart that often, but its getting to be a pain. I'm not sure if it happens if I just close and reopen Mezzmo either since I always leave it running.

About to try an uninstall and reinstall to see if that helps.

Have you tried having Mezzmo track your clients by IP address and not MAC address ? For this to work you'll need to add a static IP address to your WD box, if you are currently using DHCP. Just a thought, if this is related to some ARP forwarding issue through your router.

[Paul]

Another thing to to try is to increase the advertisement interval for Mezzmo server from 30 minutes to 24 hours. Several Samsung owners have reported that this helped fix their 1-20min disconnection issues. See this FAQ to adjust the advertisement interval - http://forum.conceiva.com/showthread...ement-interval

[robertp]

Another thing to to try is to increase the advertisement interval for Mezzmo server from 30 minutes to 24 hours. Several Samsung owners have reported that this helped fix their 1-20min disconnection issues. See this FAQ to adjust the advertisement interval - http://forum.conceiva.com/showthread...ement-interval

Hi Paul,

The problem is, this only started happening after the upgrade to 3.3.1. And nothing else has changed on my computer/network side. It's been working flawlessly for about 6 months without having to touch a thing.

It isn't causing a disconnection of the stream either, it is causing the WDTV to hard crash and reboot. Deleting the WDTV profile fixes the issues until the next time I reboot my computer.

I've just reinstalled Mezzmo, and will try stream for a few days and do a few reboots in between to see if I can narrow it down a bit or see if the problem is resolved.

[robertp]

Have you tried having Mezzmo track your clients by IP address and not MAC address ? For this to work you'll need to add a static IP address to your WD box, if you are currently using DHCP. Just a thought, if this is related to some ARP forwarding issue through your router.

My WDTV and Computer are both assigned static IP's. Literally, nothing has changed on the network side in months. The only thing that happened was the upgrade to 3.3.1. Reboots of the WDTV while streaming started occurring immediately after.

[jbinkley60]

My WDTV and Computer are both assigned static IP's. Literally, nothing has changed on the network side in months. The only thing that happened was the upgrade to 3.3.1. Reboots of the WDTV while streaming started occurring immediately after.

If you have static IPs then trying IP tracking vs. MAC address tracking would be easy to see if that resolves things.

[Paul]

Hi robertp,

It's best we see a set of logs when this occurs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Stream some videos as normal and when the problem occurs, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

[robertp]

Logging is turned on now, will send them after the next crash