HDHomerun Prime profile?

**Toby425** · 03-05-2015, 01:35 PM

Newbie trying to figure out how to get this to work. Default for the Prime tuner is Generic ATSC. On Win 8.1 I can add the channels I'm interested in to a folder/playlist, and in Mezzmo I can see the channel just fine. Super so far! Then I go to my M-Series Vizio Smart TV and I can get to the folder with the channels listed as ".mpg" extensions. But when I click on any of them the TV does nothing...so I'm thinking that maybe some transcoding needs to be done to the stream from Prime? But that should have had the same effect on the computer too? I don't know what to even look for at this point as there doesn't seem to be a profile for the HDHomerun Prime unit.

Sorry for going on, but I would be most relieved to get a little help.

Thanks!

**Toby425** · 03-05-2015, 02:20 PM

Sorry - meant Generic NTSC device. I think....

**Peter** · 03-05-2015, 02:29 PM

Hi,
it sounds like there might be an issue with the device profile assigned to the Vizio Smart TV, please try going to 'Media Devices' and double-click the Vizio TV in the list then change the profile to 'Vizio Smart TV' to see if this allows you to stream the content to the TV. If you still have problems please enable diagnostic logging http://forum.conceiva.com/showthread...nostic-logging then after restarting your Mezzmo media server try streaming the content to the TV again then send the logs to support [at] conceiva [dot] com and we can investigate.

**Toby425** · 03-05-2015, 03:48 PM

Thanks for your reply Peter! I'll change the Vizio Profile and give it another few tries...probably be later on in the day before I can get to though...

Again, thanks -and here's hoping!

**Toby425** · 03-05-2015, 04:42 PM

Hmmm....Going to have to sleep on it - now I can't see the stream on my computer. Will do more checking or perhaps a clean install and start over with logging turned on. Later...must sleep now.

Again, thanks.

**Toby425** · 03-06-2015, 05:01 AM

Logs sent.

Other behavior cropped up when using Mezzmo as the player - it opens a web page for Quicktime. Still no video shows,though. Don't know how I got it yesturday without going through Chrome and Quicktime.Just a mystery....

Again, thanks for your time and trouble.

**Peter** · 03-06-2015, 08:19 AM

Hi,
we have not received your logs, possibly the email was rejected by our email server. Please try uploading the logs to a file sharing site such as dropbox or google drive and send us a download link.
If you use the Mezzmo android app as the player then the video may be opened in a web viewer as the Mezzmo app does not have a built-in video player (we are adding this for version 2.0).

The HD Homerun device appears to act as a DLNA server so you could go to the network pane in Mezzmo on your PC and add the content to your Mezzmo library then try streaming the file to the Vizio TV.

**Toby425** · 03-06-2015, 08:33 AM

Thanks Peter! I emailed the link to my dropbox so hope you get it this time. If not I'll just post it here next time.

I'll give your suggestion a go although I thought I'd done it that way before. I'll try to follow your steps more carefully this time lol

Thanks again!

edit-her is the link anyway just in case....

link removed

**Peter** · 03-06-2015, 08:34 AM

We got your logs and they indicate transcoding is disabled, please enable transcoding in 'Transcoding Settings' to see if the file plays on the TV.

**Toby425** · 03-06-2015, 09:08 AM

OK - here's another set of logs.

link removed

I did not see anything to check to Turn Transcoding On - only the box to turn it OFF.

So I made sure it was not checked. No luck. I then set all the files to be pre-transcoded. Still no luck, but I did take another set of diagnostic logs.

Hope it helps!