Mezzmo 5 and Internet

[RedBeard1701]

I must be doing something wrong. I follow that the default media server port is 53168 and is shown in the 'Media Server Settings' dialog. I also see that the Remote access port is blank by default. I have forwarded the 53168 port on my router to my computer. From outside my home, I can bring up the login screen with no problem, but when I try to log in the error "The webpage at http://1.0.0.0:0/web/?sid=[redacted] might be temporarily down or it may have moved permanently to a new web address." comes up.

Should I be adding 53168 to the blank remote access port field in Media Server Settings or should I be making up a number on my own and creating another port forward? I've tried both and I get the same result as when it's blank. The web access work fine inside the home.

Again, I'm assuming I'm missing something glaringly obvious.

[Dopedogg]

I must be doing something wrong. I follow that the default media server port is 53168 and is shown in the 'Media Server Settings' dialog. I also see that the Remote access port is blank by default. I have forwarded the 53168 port on my router to my computer. From outside my home, I can bring up the login screen with no problem, but when I try to log in the error "The webpage at http://1.0.0.0:0/web/?sid=[redacted] might be temporarily down or it may have moved permanently to a new web address." comes up.

Should I be adding 53168 to the blank remote access port field in Media Server Settings or should I be making up a number on my own and creating another port forward? I've tried both and I get the same result as when it's blank. The web access work fine inside the home.

Again, I'm assuming I'm missing something glaringly obvious.

I too cannot get the Internet side of M5 to work. The home network side works fine. I've tried Port Forwarding with different ports and tried using Virtual Server (Virtual port forwarding.) I've tried using myDNS and the copy hyperlink on the app.

[Dopedogg]

Also, what is the difference between Console application and Windows Service?

[Paul]

Also, what is the difference between Console application and Windows Service?

Before Mezzmo v5.0, Mezzmo server always ran as a Windows service on your computer. This works great - but quite a few users had problems when they tried to access and stream media files from their NAS drives on their home network. The problem is related to access permissions issues where Mezzmo server running as a Windows service under (by default) the Windows Local System account could not access your files and folders on your NAS. This can be fixed with some configuration changes of your Windows service and/or NAS permissions (see FAQ - http://forum.conceiva.com/showthread...r-home-network).

For Mezzmo v5.0+, we've introduced a new method of running your Mezzmo server - i.e. as a console application that runs under the Windows account that you are currently logged into. This fixes any of these access permission issues that NAS owners often complain about.

In general, we now recommend using the console application method as the simple, trouble-free method.

[Hashybot]

If it's any conciliation, I had this working during the beta and it was working fine, but my upload speed is crap so the person I was sharing to couldn't stream it. It will work excellent on higher upload speeds. From memory once the port is forwarded, it auto creates a link that you can share externally.

[jbinkley60]

I must be doing something wrong. I follow that the default media server port is 53168 and is shown in the 'Media Server Settings' dialog. I also see that the Remote access port is blank by default. I have forwarded the 53168 port on my router to my computer. From outside my home, I can bring up the login screen with no problem, but when I try to log in the error "The webpage at http://1.0.0.0:0/web/?sid=[redacted] might be temporarily down or it may have moved permanently to a new web address." comes up.

Should I be adding 53168 to the blank remote access port field in Media Server Settings or should I be making up a number on my own and creating another port forward? I've tried both and I get the same result as when it's blank. The web access work fine inside the home.

Again, I'm assuming I'm missing something glaringly obvious.

This sounds like an internal vs. external DNS mismatch. I spent quite a bit of time testing this as a beta tester. From the outside you might be using something like: http://mezzmo.mydomain.com:53168/web which the external Internet DNS will resolve to your Internet facing IP address of your cable router. However internally the IP address of your Mezzmo server will be your local network IP address. If you are running DNS internally and you have a DNS entry for mezzmo.mydomain.com it should point to your internal IP address. If you aren't running DNS then add a host file entry on your Mezzmo server which is:

your Internal IP mezzmo.mydomain.com

I believe this will resolve the issue.

[Paul]

I must be doing something wrong. I follow that the default media server port is 53168 and is shown in the 'Media Server Settings' dialog. I also see that the Remote access port is blank by default. I have forwarded the 53168 port on my router to my computer. From outside my home, I can bring up the login screen with no problem, but when I try to log in the error "The webpage at http://1.0.0.0:0/web/?sid=[redacted] might be temporarily down or it may have moved permanently to a new web address." comes up.

Should I be adding 53168 to the blank remote access port field in Media Server Settings or should I be making up a number on my own and creating another port forward? I've tried both and I get the same result as when it's blank. The web access work fine inside the home.

Again, I'm assuming I'm missing something glaringly obvious.

Sorry for the lack of a tutorial or notes on this. We're currently writing it now for our new wiki. A few notes that should help:

The 'Remote port' value in the Media Server Settings dialog should be the same port that you have forwarded to in your router. For example, in your router, you will have forwarded the Mezzmo server port (53168) to (say) port 1234. So you need to add 1234 into the Remote port edit box in the Mezzmo Server Settings dialog.

Next, go to the Web Access dialog and edit a user that you wish to use from outside your home (e.g. admin) and set the "Allow the user to access" checkbox to "Allow the user to access (Allow)" - meaning this user can access your Mezzmo server from outside your home. Exit this dialog and open it again. You should now see a valid web link under the "Web browser link to access your Mezzmo server outside your home" section. Make sure your Mezzmo server is running and you should be able to access Mezzmo server from outside your home using this user account .

[Dopedogg]

Nope.. still not working. Turned off firewall, Port Forwarded 5100 for the open port in the router and Remote port value. I gave Admin "Allow" to access from the internet. I have a Synology media server that was just that easy to port forward for internet access.

[Paul]

Perhaps we'll see what's going wrong for you in a set of Mezzmo logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Now use your web browser to try to access your Mezzmo server from outside your home network. When it fails to load, then stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com. Also, take a screenshot of your web browser when it fails to access your Mezzmo server and email them to us as well.

[jbinkley60]

Nope.. still not working. Turned off firewall, Port Forwarded 5100 for the open port in the router and Remote port value. I gave Admin "Allow" to access from the internet. I have a Synology media server that was just that easy to port forward for internet access.

Do you get the Mezzmo login screen ? If so, does the failure occur after you enter the login information ? What is the exact URL you are using on the Internet ?