Device Profile for Dish Network Hopper and Joeys

[Peter]

The Dish Hopper device profile has been included in the Mezzmo 2.6 release.

[tropez]

The Dish Hopper device profile has been included in the Mezzmo 2.6 release.

I just upgraded, the new profile for Hopper/Joey is dog slow. I could not get a movie to play due to it transcoding at 42FPS. When I changed back to using Generic Device (NTSC) movies pretty much would play instantly and at 100+ FPS transcode speed. They look great. All of my movies are encoded using Handbrake's AppleTV or AppleTV 2 presets. FYI.

[KYWalker]

When using the new Dish Hopper/Joey profile, I can't get any MKV/DTS files to play at all. If I change the profile to not encode to MP4 but instead to MPEG2, it works. I would still rather play MKV files direct, but the macroblocking/pixelation is horrendous.

[Paul]

tropez: Thanks for the tip regarding using the Generic Device (NTSC) profile.

KYWalker: Can you try the Generic Device (NTSC) device profile and see if it works OK for you? If it does work better, then it suggests that MPEG-2 is the better preferred encoding format to deliver to the device rather than MP4. It true, then we will modify the Dish Hopper device profile for all users. Let us know your findings.

[KYWalker]

I changed the Hopper/Joey profile for MP4 to encode=0, and set the MPEG2 to encode=1. It transcodes everything to MPEG2 and plays well, other than it stressing my computer and only getting about 34FPS.

[Paul]

Thanks for the feedback. We'll change the Dish Hopper device profile base don your testing. If any Dish Hopper owners want the new device profile, please contact us at support [at] conceiva [dot] com & we'll send it out to you.

[tropez]

tropez: Thanks for the tip regarding using the Generic Device (NTSC) profile.

KYWalker: Can you try the Generic Device (NTSC) device profile and see if it works OK for you? If it does work better, then it suggests that MPEG-2 is the better preferred encoding format to deliver to the device rather than MP4. It true, then we will modify the Dish Hopper device profile for all users. Let us know your findings.

Running the latest version (2.6.3), my AppleTV/2 encoded movies seem to play better using the Dish Hopper/Joey profile. But I ran into a show stopper. It seems that if I'm playing a movie for a bit, then stop it, and try and play another movie, I never get the second movie to play. It just sits with a progress bar at the bottom as if it's trying but it never comes through. Changing back to the Generic NTSC I don't have this issue. So getting better, but still seems buggy.

[Paul]

Many thanks for letting us know, tropez. Can you email us a set of logs when this problem happens using the Dish Hopper/Joey device profile? That way we can fix it. Please turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. (Don't forget to switch back to the Dish Hopper/Joey device profile for this test). Connect to Mezzmo server and then reproduce the problem you mention. When the problem occurs, stop your Mezzmo server and zip up the logs and send them to us at support [at] conceiva [dot] com.

[Pain]

Last night you sent me a patch and I still was unable to play/stream any files to joey...

Thanks Don AKA Pain

[tropez]

Many thanks for letting us know, tropez. Can you email us a set of logs when this problem happens using the Dish Hopper/Joey device profile? That way we can fix it. Please turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. (Don't forget to switch back to the Dish Hopper/Joey device profile for this test). Connect to Mezzmo server and then reproduce the problem you mention. When the problem occurs, stop your Mezzmo server and zip up the logs and send them to us at support [at] conceiva [dot] com.

Logs sent yesterday.