First step is we'd like to get the crash dump ZIP file so we can fix the reason that Mezzmo crashed. When you clicked 'Go To Folder', it will take you to a folder in Windows Explorer. Email us the crash dump ZIP file to support [at] conceiva [dot] com.

Regarding your missing playlists, it's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Exit Mezzmo app and then start it again. Browse some of your playlists (if possible). Then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.