Problems importing iTunes into Mezzmo...

[Paul]

There's two ways to add external playlists (M3U, PLS, WPL, ZPL) into Mezzmo:

(i) Add To Library -> Add Files From External Playlist. This will find all the media files in the playlist file and add them into your Mezzmo library. Your files will be listed in the default playlists like All Music Files, Recently Added, Artist, Genre, etc.

(ii) Create Playlist -> Linked Playlist. This will create a new playlist and it will be linked dynamically to the external playlist. Whenever the external playlist file changes (e.g. you add/remove files into the playlist file), then the playlist in Mezzmo will be updated.

If you still have a problem where you cannot play some of the files, please send us the playlist file to support [at] conceiva [dot] com and we'll take a look.

[JEPintok]

Hi,

I’m having a very similar issue to JJX. I’ve been able to import my iTunes library and playlists successfully before but for some reason I’m not able to successfully do that anymore.

When I go to “Add to Library”>”Add ITunes Library”, it creates an iTunes playlist with all of my iTunes playlists within it but all of the playlists are empty. I know it’s connecting to my iTunes database because the playlist names are there from iTunes, just no tracks within the list. The files from iTunes get imported and are displayed in the “All Music Files” playlist.

I have since deleted my Mezzmo database to start from scratch but I’m encountering the same issue.

Any help would be greatly appreciated. I’ve been using Mezzmo for a number of years now and haven’t had an issue with it until now.

Thanks,

Jason

[JEPintok]

Hi,

Additional info for the post above. I noticed that not all the files from iTunes are being imported. It seems that anything that I keep on any other drive other than my C:\ drive are not imported. The files play in iTunes so I know they are accessible but aren’t coming over to Mezzmo.

Thanks,

Jason

[Paul]

Hi Jason,

Sorry for the delay. It's best we see a set of logs when you import your iTunes database. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging). Stop your Mezzmo server and exit Mezzmo (Windows) app. Run Mezzmo (Windows) app again. Reset you Mezzmo database via the Options dialog (General page) and then import your iTunes database. When that completes and you don't see all your files listed under the iTunes playlists (or under the Music/Recently Added playlist), then stop your Mezzmo server (if running) and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

[JEPintok]

Hi Paul,

Thanks for the response. I have sent the log files. Let me know if you need any further information.

Thanks,

Jason

[Paul]

Thanks, Jason. We'll check your logs and report back via email.