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  1. #1

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    I'm using a BlackArmor Storage (a Seagate NAS) and I have some problems.

    I could add a folder located in my NAS into Mezzmo. Then, I could see the files mapped on Mezzmo. But, when I was trying to see this folder in my SmarTV or Bluray, this folder appeared like an empty folder. This is a different behavior when I choose the files listed on my main Hard Drive or on a External Drive.

    Thank you,
    Waldir.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

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    Hi Waldir,

    See this FAQ to fix this problem - http://forum.conceiva.com/showthread...r-home-network

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Hi Paul,

    I saw the link you passed to me and I followed the instructions to try to configure Mezzmo (running over Windows 7) to work with my Seagate BlackArmor NAS, but I had no success.

    - The Windows Credential was already created (my NAS is named BLACKARMOR and there was a credential with this name).
    - I went to Windows Services and I configured the Logon properties to use my Windows account. I did this procedure to 2 services named "Mezzmo" and "Mezzmo (Escritorio)", where "Escritorio" is the name of my computer.

    After I do this, I added a folder into my Video session in Mezzmo. Inside Mezzmo software, I can see all video files inside this folder. But when I try to play these video files over DLNA in my Bluray, I just can see an empty folder.

    I changed the permissions in my NAS to give Public Access to Video Share Folder, but this action had no effect too.

    Could you please help me?

    Thank you,
    Waldir.
    Last edited by wrodriguesjr; 05-31-2013 at 02:00 AM. Reason: Adicional information

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Waldir,

    Please send us a set of logs and we'll see what's happening. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the empty folder problem on your device and then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    Hi Paul, I sent an email with logs and other informations.

    Thank you.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks - we'll get back to you after we have analysed the logs.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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